Direct Deposit Banking with P&H

Introducing P&H Direct Deposit

We have made it easier and quicker for you to deposit payments from Parrish & Heimbecker, Limited. The NEW P&H Direct Deposit system will allow us to deposit funds directly into your bank account. No more waiting for a cheque or driving back to the elevator to pick it up.

(Please note: if you are an Ontario customer and have previously sign up for EFT (electronic funds transfer), your information will be transferred over to the new direct deposit system. No action is required on your part.)

Direct Deposit Account Setup Guidelines

Frequently Asked Questions

How do I sign up? 

Signing up for P&H Direct Deposit is a secure and simple process.

  1. Ensure you have the required banking  information. You will require:
    • A copy of a VOID Cheque or a letter from your bank confirming your banking details must be electronically attached. Banking information can be found on the bottom of your cheque.
    • If you are on your computer, save these in an easy to find location.
  2. Click here
    • You will be directed to OneSpan Sign – a company that offers safe and secure methods to host sensitive data and a site we are already using for our contracts, GPO’s etc.
  3. Complete and submit the online form.
    • A step-by-step guideline on completing the form is available to download below

 

I click into the OneSpan form, but there’s nothing there? (the page does not open)

This seems to be an issue with certain iPhones – go to Settings, then find Safari, and under the Privacy & Security section disable the cross-site tracking and disable block all cookies.

 

What documents do I need to complete the online form?

  • A copy of a VOID Cheque or a letter from your bank confirming your banking details must be electronically attached. Banking information can be found on the bottom of your cheque. Ensure you save these in an easy to find location so you can attached them when needed.

 

What other information do I need to know ahead of time or have on hand to complete the form?

  • Company Name: as it appears on your P&H Account – this could be your First and Last name or actual Company Name.
    NOTE: If the company name on your bank account differs than how the company name appears in your P&H account, please email directdeposit@pandh.ca.
  • P&H Account #: If you are unsure of your P&H Account # refer to a prior Settlement document or Cheque stub
  • Contact Name: who to contact if P&H has questions about this form
  • Phone Number of the Contact Name
  • Email for settlements: this should match the email on your P&H account

 

How long will this form take to complete? And when can I anticipate being able to begin receiving direct deposits?

The should take approximately 10 minutes to complete. And your account will be completely set up within 5 business days, you can start receiving deposits after that.

 

What can I expect with my first deposit? Will I receive all the same information I did with a physical cheque?

All the same backup documentation you received with a physical cheque will be provided to you when receiving your direct deposit (payment and Settlement information)

 

If my bank has not been set up with P&H Direct Deposit banking, will there be a confirmation call?

If you are requesting setup for direct deposit to a bank account that has not been previously used to deposit a P&H cheque, you will receive a call from a P&H employee to confirm the banking information. This is to ensure that the bank account is legitimate and the request did in fact come from that farmer.

 

 

Can a Direct Deposit (EFT) payment be deferred?

No, a Direct Deposit (EFT) payment cannot be deferred.  If you require a payment to be deferred to a future date, please contact your Grain location for alternate payment options.

 

What if I don’t have access to complete the form online? 

Contact Parrish & Heimbecker toll-free at (855) 562-4188 and we can help you out.

 

Who do I contact if I run into issues with the form? 

Contact Parrish & Heimbecker, Limited:

  1. Email: directdeposit@pandh.ca
  2. Call toll-free: (855) 562-4188

Please do not send any banking information directly to the email account. This email will put you in contact with a P&H employee. If you have any issues contacting us at the email above, please  contact your local station and they can help out.

Direct Deposit Account Setup Guidelines

Start with P&H Direct Deposit Today!