P&H Direct Mobile App

Frequently Asked Questions

How do I get the mobile app?

Scroll to the bottom of the page and select either the iPhone or Android download link.

How do I log in?

• Using your smartphone, you can log into the mobile app by:
  • Selecting Login, then
  • Typing in your 10 (xxx-xxx-xxxx) digit cellphone number, (*** please note that a 1 preceding your number is not required)
  • Typing in the authorization code provided thru text, and
  • Hitting Let’s Go
• Please note that the text code has a 5 minute expiration and is one-time use only.
• Also, note that you will need to know your Apple ID (for iPhone users) and Google ID (for Android users) to be able to download the app and log in.
• After the first log-in, you will receive a push notification prompt to allow P&H Direct mobile app notification.  Please say YES to this prompt to receive notifications coming from P&H.

I only have a landline and/or my mobile phone is not a smartphone. How do I get access to P&H Direct mobile app?

Unfortunately, you will need a smartphone to be able to log into the mobile app. There is no web version for non-smartphone users.

If I am still unable to log in, who do I contact?

Please contact your local P&H elevator – click HERE to find a location near you.

If I do not have a P&H account, can I still get access to the app?

No, you must have a P&H account to be able to log into P&H Direct. If you wish to set up an account, please contact one of our locations – click HERE to find a location near you.

What are the app contract terms and conditions?

Upon downloading the P&H Direct Mobile app, you will be asked to accept the terms of use agreement to gain access to the app.

This includes agreeing that contracts are confirmed once you receive it, and if there is an error with the contract information (ex: tonnes, should have been bushels etc.) you have 3 business days to communicate the error/discrepancy with P&H, or the contract will be automatically signed.

What features are available on app?

The app currently has the following features:

• Futures
• Cash bids
• Tickets
• Contracts
• Commodity balances
• Open Prepays

Please note, on initial sign-up, the app will only display 365 days of data from today (g.: If today is Oct. 31, 2019, you will only see data up until Oct. 31, 2018. On Nov. 1, 2019, you will see data up until Nov. 1, 2018, and so on). After sign-up your data will continue to accumulate past one year.

We will be coming up with more exciting features, so please stay tuned.